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Support While Social Distancing

Dear HAND families — 

Our thoughts are always with you and the entire HAND community, even more so as we navigate the ongoing COVID-19 pandemic together.

As mentioned in our previous message, HAND has temporarily suspended all meetings at the Mission Oaks Los Gatos location in response to Santa Clara County Public Health Department guidance “prohibiting all non essential gatherings of any number of individuals” in our region.

As nearby hospitals flex to care for unprecedented numbers of patients, we’re sadly aware that among those patients are bereaved parents, families, and health care providers coping with the recent loss of a baby. It’s also important to recognize that in times of stress and isolation, it’s very common for prior traumas to resurface.

While social distancing measures are in place, HAND continues its mission to support those grieving the loss of a baby before, during, or after birth. HAND is now providing the following services:

  • Phone support. We have increased the number of volunteers who are available to provide phone support during this time. Call us at 1 (888) 908-4263 and leave a message on our confidential voicemail system. A volunteer (also a bereaved parent) will call you back, usually within few days.
  • Printed materials. Request a “grief packet” or other support materials to be mailed to you. To request materials call 1 (888) 908-4263 or email us at info@handonline.org.
  • Website and social media. Follow our social media channels (Facebook, Instagram, and Twitter) in addition to searching our website (handonline.org) for useful information, such as recommended books and other websites.

If you find yourself in need of support, please don’t hesitate to contact us. The health and well-being of our families, volunteers, and community is always our top priority.

Be safe and well.

–Kelly Symons
HAND President